Shipping policy
Shipping Policy – Goddha Brothers
At Godha Brothers, we’re committed to getting your delicious products to you swiftly and efficiently. Please review our shipping guidelines to ensure a smooth delivery experience.
General Shipping Guidelines
- Accurate Shipping Information: Please ensure all shipping details provided during checkout are accurate and complete. Any delays caused by incorrect information will be the sole responsibility of the customer.
- Order Processing: Orders placed after 5:00 PM IST will be processed for dispatch within the next 24 hours.
- Weekend and Holiday Orders: Orders placed on Saturdays after 5:00 PM IST, Sundays, or any government holidays will be processed for dispatch on the following Monday or the next working day evening. As our products have a limited shelf life, we’re unable to offer courier services or pickups on these days.
- Festival Season Delays: During peak festival periods, dispatch and delivery times might be longer than usual due to high demand or logistical challenges. We appreciate your patience during these times.
- Month-End Processing: Orders placed on the last two days of any month will be processed for dispatch or pickup on the first working day of the following month.
Shipping for Outlet Orders (Local Delivery)
For orders fulfilled by our local Godha Brothers outlets:
- Standard Delivery Charge: A flat fee of ₹60 applies per order.
- Delivery Timelines (from outlet acceptance):
- 0 – 3 km: Within 30 minutes
- 3 – 5 km: Within 45 minutes